Service Achievement Award Process

Workshop One
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Initial Audit (completed by consultant)
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Mystery Shop
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Workshop Two
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1st one to one
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Workshop Three
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Workshop Four
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2nd one to one
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Workshop Five
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Workshop Six
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3rd One to one
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*dependant on the organisation’s request

Final Audit (Completed by the Aberdeen Chamber of Commerce)

Mystery Shop (August September)

Overall score
Pass 50%
Silver 60%
Gold 75%

Award (November 2007)